How to Book

Telephone bookings only - Sorry no online Bookings

All guests require a Passport, Photo Driving Licence or payment by Chip & Pin Bank Card as proof of identification at check-in.
No ID will result in you not being able to stay and loss of your booking deposit.

Telephone Bookings - Shared dorm 

For 4 persons or less

When you telephone we require:
1) Arrival date?
2) Type of room?
3) Number of nights?
4) Name?
6) Type of credit/debit card? e.g.visa/mastercard
7) Card number? The big 16 digit number across the middle of the card
8) Card expiry date?
9) 3 digit security number? Found on the signature strip of the card)
10) Country in which the card is registered?
11) Approximate arrival time? (Must be before 23:30 hrs)

Shared dorm booking conditions:
To make a reservation in a dormitory you require a credit card or debit card.
The card will be charged for the first night.
The balance is payable on arrival date.
To cancel we require 1 weeks notice.
There is no guarantee your party will be in the same dorm.

Booking will be cancelled if:
• The guests do not have appropriate ID and are therefore not allowed to stay. 
• The guests fail to check-in by 23:30 Hours on the date of arrival.
• The booking will be cancelled with no refund if found to be part of another group staying at the hostel. Please make a group booking for 5 persons or more as detailed below.

Telephone Bookings - Private room

We require a £10 deposit for each night booked.

When you telephone we require:
1) Arrival date?
2) Type of room?
3) Number of nights?
4) Name?
6) Type of credit/debit card? e.g.visa/mastercard
7) Card number? The big 16 digit number across the middle of the card
8) Card expiry date?
9) 3 digit security number? Found on the signature strip of the card)
10) Country in which the card is registered?
11) Approximate arrival time? (Must be before 23:30 hrs)
12) Contact telephone number? (if available)

Private room booking conditions:
To make a reservation in a private room you require a credit card or debit card.
The card will be charged the full amount of which the first night is non-refundable. 
To cancel we require 1 weeks notice. 

Booking will be cancelled if:
• The guests do not have appropriate ID and are therefore not allowed to stay. 
• The guests fail to check-in by 23:30 Hours on the date of arrival.
• The booking will be cancelled with no refund if found to be part of another group staying at the hostel. Please make a group booking for 5 persons or more as detailed below.

For groups of 5+ persons please telephone Mon-Fri 09:30-17:30
British or Irish group bookings are no longer possible at the weekend.

 

Group booking conditions:
To make a reservation you require a credit card or debit card.
The card will be charged the full amount of which the first night is non-refundable. 
To cancel we require 2 weeks notice. 

Booking will be cancelled if:
• The guests do not have appropriate ID and are therefore not allowed to stay. 
• The guests fail to check-in by 23:30 Hours on the date of arrival.
• The booking will be cancelled with no refund if found to be part of another group staying at the hostel.

 

Group booking conditions
1. By special arrangement only.
2. Maximum group size 20 persons.
3. Some booking dates may require a minimum stay of 2 nights. 
4. Predominately single sex bookings may require a security bond of £20 per person payable on arrival. 
5. No guarantee you will be in the same dorm unless you have written proof from Bristol Backpackers in the form of an email or invoice.

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